Personal stories


Here, you’ll find people sharing personal stories about how they remain safe and independent at home, or how they enable others to do the same.

Want to see your story here? Send us an email.

Additional support at home

The Priority Services Register (PSR) is a free service, designed to support those who need a little extra help in the event of interruptions to their gas, water or electricity supply.

If you or someone you know has extra communication, access or safety needs, signing up to the PSR will help you to access the best possible services at all times and to feel safe and independent at home.

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